Thank you for doing a wonderful job installing our new furnace. Your service was amazing; I even got home to find one of your guys shoveling our sidewalk! Now that’s customer service!
We have had several service calls on our old air conditioner over the summer months, which led to the installation of a new unit. Every single employee we met was professional, knowledgeable and very friendly. It is rare to find that these days. You can be proud of your employees and your service. We wouldn’t go anywhere else!
The men who installed my furnace did a fine job. I was so surprised there was nothing to clean up, as the previous furnace was very dirty. There was no mess and little noise. Thanks!
We had an older air conditioner unit that needed servicing a couple days ago. We were so pleased with the service provided by Bishops. Within two days the problem was solved and corrected for what we considered to be a very fair price. The service technician was thorough, knowledgeable, professional and seemed to work his magic. As a former R&K Heating and Air Conditioning customer, we are looking forward to a very satisfying relationship with Bishops in the future. Keep up the good work!
Your serviceman was very courteous and knowledgeable, and was also very polite and friendly. He gives your business a great name.
We love Bishop! Their quote was more competitive than the other quote we got. Our sales representative made recommendations on the correct unit for our house that was a less expensive furnace. The other shop tried to upsell us to the highest model that wasn’t the best fit for our style of house. Honesty goes a long ways. The gentlemen who installed our unit were on time, friendly and cleaned up after themselves better than it was before they started. We have had other service companies to our house in the last six months and all of them that have had to go in our fenced-in backyard never close the gate after themselves. The Bishop servicemen not only closed the gate, but locked it too. This may seem like a minor thing, but when you have two dogs that have gotten out before because service people don’t close the gate they opened, it is very much appreciated. A few hours after installation was complete there was some water leaking from our unit. I left an email for our sales rep and he called first thing in the morning and the servicemen were at our door before 9AM. The piping from the previous unit that went to the sump pump drain was clogged so they replaced it with new, larger piping to prevent clogging in the future. They also mopped up the water and left the floor sparkling clean. If you are looking for heating or cooling needs in West Michigan, Bishop is the place you want to give your money to.