We love Bishop! Their quote was more competitive than the other quote we got. Our sales representative
made recommendations on the correct unit for our house that was a less expensive furnace. The other shop
tried to upsell us to the highest model that wasn’t the best fit for our style of house. Honesty goes a long ways.
The gentlemen who installed our unit were on time, friendly and cleaned up after themselves better than it was
before they started. We have had other service companies to our house in the last six months and all of them
that have had to go in our fenced-in backyard never close the gate after themselves. The Bishop servicemen
not only closed the gate, but locked it too. This may seem like a minor thing, but when you have two dogs that
have gotten out before because service people don’t close the gate they opened, it is very much appreciated. A
few hours after installation was complete there was some water leaking from our unit. I left an email for our
sales rep and he called first thing in the morning and the servicemen were at our door before 9AM. The piping
from the previous unit that went to the sump pump drain was clogged so they replaced it with new, larger
piping to prevent clogging in the future. They also mopped up the water and left the floor sparkling clean. If you
are looking for heating or cooling needs in West Michigan, Bishop is the place you want to give your money to.
Matt
Your serviceman was very courteous and knowledgeable, and was also very polite and friendly. He gives your
business a great name.
We had an older air conditioner unit that needed servicing a couple days ago. We were so pleased with the
service provided by Bishops. Within two days the problem was solved and corrected for what we considered to
be a very fair price. The service technician was thorough, knowledgeable, professional and seemed to work his
magic. As a former R&K Heating and Air Conditioning customer, we are looking forward to a very satisfying
relationship with Bishops in the future. Keep up the good work!
Thank you so much for your thoughtfulness. The flowers you sent after you completed the job were a ray of
sunshine for my dad. We are glad to do business with a first class group. We will highly recommend your
company to others! Thank you again!
We took two quotes on a new furnace after doing a lot of research on the Internet. We are very happy we
chose Bishops and their Carrier brand products. We were also very pleased with the installers, a team of
brothers. Both were friendly, polite, considerate, hard-working, clean and professional. In the past five years
we’ve had many things replaced or serviced in our home (roof, driveway, carpets, etc.), but of all these
servicemen yours were the finest to work with.
The men who installed my furnace did a fine job. I was so surprised there was nothing to clean up, as the
previous furnace was very dirty. There was no mess and little noise. Thanks!
We have had several service calls on our old air conditioner over the summer months, which led to the
installation of a new unit. Every single employee we met was professional, knowledgeable and very friendly. It is
rare to find that these days. You can be proud of your employees and your service. We wouldn’t go anywhere
else!
Thank you for doing a wonderful job installing our new furnace. Your service was amazing; I even got home to
find one of your guys shoveling our sidewalk! Now that’s customer service!
Sheryl
Since you installed my new furnace almost a year ago, my heating bill has gone down a total of $330.00! My
monthly bill is only $43.00! Thanks Bishop Heating!
